Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World – Family Hotel in Madrid | From 180$/Night

Name: Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World – A Favorite for Families in Madrid
Address: Hermosilla, 2, Madrid, 28001

75 photos

Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World Madrid Room photo This is a photograph of a bright, elegantly decorated hotel room or upscale bedroom.

**Key features in the image include:**

* **The Bed:** A large, neatly made bed dominates the foreground, covered in crisp white linens. A small tray with a glass

Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World Madrid Exterior photo This is an image of a luxurious and elegantly decorated hotel room or master bedroom.

**Key features of the room include:**

* **Bed:** A large, comfortable bed is the centerpiece, featuring crisp white linens and several pillows. The headboard is

Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World Madrid Exterior photo This is an image of a luxurious and sophisticated bar interior.

The focal point is the long, elegant bar counter, which appears to be well-stocked with various bottles of spirits and glassware, suggesting a high-end establishment. Above the bar, the

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Key details

About the Hotel

Hermosilla, 2, Madrid, 28001

Close to El Retiro Park

Great

8.9

9.6

/10

4.7

4.6

Loved by Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World guests

Great service

Perfect location

Magnificent amenities

Cute concierge

"I chose Fenix because they have private, outdoor hot tubs on their 7th floor terrace."

Ray from United States

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"The RedLevel Club Room offered complimentary buffet or a la carte breakfast till 10 AM and snack buffet starting at 13:30 every day."

Lawrence

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"The hotel is gorgeous, the food was great and it's located in a beautiful part of the city."

EmmaNene A

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5-star luxury in Madrid's iconic cultural center

Location

Hotel Fénix Gran Meliá is located near El Prado Museum, the National Archaeological Museum, and the iconic Reina Sofía and Thyssen Bornemisza. Positioned in the bustling shopping and business district, the hotel provides easy access to attractions along Paseo de la Castellana and Calle Serrano. This central location offers travelers the opportunity to explore Madrid's rich cultural heritage.

Rooms

The hotel boasts a variety of spacious rooms, including the Grand Premium with Jacuzzi RedLevel that spans 570 ft² and includes a private terrace with a whirlpool bath. Families can opt for the Family Grand Supreme room, which features 538 ft² of living space, a separate lounge, and an auxiliary bathroom. For those seeking luxurious accommodations, the Presidential Penthouse Redlevel Suite offers 968 ft², two private terraces with stunning views, and ample space for relaxation.

Dining

Dining options at Hotel Fénix Gran Meliá include Zuma, known for its contemporary Japanese cuisine and a robata grill, led by chef Rainer Becker. Aduana, located on the seventh floor, offers Mediterranean cuisine paired with city views to enhance the dining experience. Guests can also enjoy signature cocktails at Fénix Cocktail Bar, providing a picturesque backdrop for socializing.

Wellness

Guests seeking relaxation can visit the Thai Room, which specializes in Oriental wellbeing therapies, focusing on both mental and physical relaxation. A 24-hour gym is available for fitness enthusiasts, ensuring workout options are accessible at any time. The hotel offers wellness packages that integrate spa treatments into the guest experience, enhancing energy and rejuvenation.

Business

The hotel offers a fully equipped Business Center designed to accommodate various meetings and events, providing audiovisual equipment and customized event planning. Several flexible event spaces are available, suitable for a range of setups from cocktail receptions to classroom arrangements. Businesses can conduct meetings in the exclusive atmosphere of the hotel, ensuring privacy and professionalism.

Highlights

Location: near El Prado Museum and National Archaeological Museum

Rooms: Grand Premium with Jacuzzi RedLevel and Presidential Penthouse

Dining: contemporary Japanese cuisine at Zuma

Wellness: Thai Room specializing in Oriental therapies

“In Madrid's upscale Salamanca district, this hotel presents a luxury experience tailored for discerning travelers. I'm particularly impressed by the unique Red Level service, catering to VIP guests with a personalized touch. It's a notable base for cultural exploration, with convenient access to the Prado and Reina Sofía Museums.”

Grace WhitmanContent & Editorial Director at Familyhotels

Location: Perfect

9.8/10Review score

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Highlights from guests

DiningRed Level Feast

The Red Level lounge provided unlimited curated snacks and beverages all day. The champagne was premium. A real treat!

Charles from Canada

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Spa & LeisureThai Spa bliss

The Thai massage was not to be missed! Very relaxing after a long day of sightseeing. Highly recommended.

Mia from Sweden

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Room FeaturesViews for days

Spacious rooms with amazing views from the windows. It was lovely to wake up to that every morning.

Omar from Saudi Arabia

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BedroomQuiet comfort

The room was very comfortable, quiet, with great AC and soundproofing that made the stay posh and cozy.

Jane from United Kingdom

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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Premier Room
2 persons
30 sq. feet
1 Double bed
Air conditioning
Heating
room details
Supreme Room
2 persons
33 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Two-Bedroom Suite Red Level
2 persons
90 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Heating
room details

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Availability and pricing for your selected dates

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June 2026 - June 2027

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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Facilities: Great

8.8/10Review score

General

Non-smoking rooms
Wi-Fi
On-site car park
Safe deposit box
Pets allowed
Rooms/ Facilities for disabled
Security
Locker room
Allergy-free rooms
Barber shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Welcome drink

Dining

Restaurant

Business

Fax/Photocopying

Children

Cots
Video games

Spa & Leisure

Spa lounge
Facial
Beauty treatment
Public Bath

Room features

Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Tea and coffee facilities
Ironing facilities
Rollaway beds

Bathroom

Bathtub
Free toiletries
Bathroom telephone

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Hotel Fenix Gran Melia, an enticing array of dining options awaits, blending Mediterranean and international cuisines in settings that radiate warmth and charm. From intimate romantic dinners to lively cocktail hours, each venue invites guests to indulge in authentic culinary experiences that celebrate local flavors.

ADUANA
Mediterranean, International
Ambiance
Modern, Romantic
Key Offerings
Savor imaginative dishes such as tempura artichokes on pea purée with Ibérico ham and corvina bass with turmeric vegetables. Each plate is a testament to culinary artistry in a setting designed for romance and intimacy.
Reservation
Recommended
Open daily for lunch from 13:30 - 16:00 and dinner from 20:30 - 23:00.
FENIX COCKTAIL BAR
Mediterranean, Traditional
Ambiance
Traditional, Modern
Key Offerings
Enjoy a sophisticated selection of cocktails and a variety of Mediterranean-inspired small plates during high tea and cocktail hour. The bar's chic atmosphere makes it a perfect spot for relaxation or socializing.
Reservation
Not needed
Open daily from 10:00 until 01:00, later on weekends until 02:00.

Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World Location

Hermosilla, 2, Madrid, 28001

Explore Madrid

Local Highlights

National Archaeological Museum

5 minutes' walk

A treasure trove of Spain's history, featuring ancient artifacts and exhibitions with free admission on specific days.

El Retiro Park

12 minutes' walk

A sprawling urban oasis perfect for picnics, boating, and scenic strolls, offering beautiful gardens and monuments.

Prado National Museum

20 minutes' walk

Home to masterpieces by Goya, Velázquez, and more, this renowned museum offers guided tours and evening visits.

Plaza Mayor

25 minutes' walk

A historic square known for its stunning architecture, street performances, and vibrant atmosphere ideal for people-watching.

Biking in El Retiro

12 minutes' walk

Bike rental services available in the park, providing an exhilarating ride through scenic pathways and beautiful gardens.

Yoga in the Park

12 minutes' walk

Relaxation-focused yoga classes held outdoors, perfect for unwinding amidst nature, with various sessions available.

Tapas Tour

20 minutes' walk

Join a guided walking tour that immerses you in Spain's culinary delights, sampling local dishes at various neighborhood eateries.

Kayaking at Madrid Rio

12 minutes' drive

Thrilling kayaking experience along Madrid Rio, providing rentals and safety gear for an unforgettable adventure on the water.

Epoque by Gran Melia

1 minute' walk

Exquisite dining experience featuring contemporary cuisine with a focus on fresh, local ingredients in a sophisticated setting.

Ten con Ten

4 minutes' walk

Stylish tapas bar known for its vibrant atmosphere, serving creative dishes and a selection of fine wines and cocktails.

99 KO Sushi Bar

1 minute' walk

Modern sushi venue offering a variety of fresh sashimi, rolls, and Japanese dishes, perfect for a casual meal or takeout.

La Nicoletta Castellana

4 minutes' walk

Charming Italian eatery known for its wood-fired pizzas and hearty pasta dishes, with options to accommodate dietary preferences.

Teatro Español

20 minutes' walk

Historic theater showcasing a range of performances, from classical plays to contemporary productions, appealing to all ages.

Café Central

20 minutes' walk

Renowned jazz club with an inviting ambiance hosting live music events, perfect for a cozy night out with friends or loved ones.

Sala BarCo

15 minutes' drive

Trendy bar and concert space that features local bands and DJs, popular among young crowds for its lively atmosphere.

Circo Price

20 minutes' walk

Family-friendly venue offering circus performances and entertainment suitable for all ages, creating a delightful experience.

Tips on navigating the city

City Centre
Madrid 18 min · 5000 ft
Airports
Adolfo Suarez Madrid-Barajas (MAD) 31 min · 12.7 mi
Underground
Colon 4 min · 1000 ft
Serrano 4 min · 1000 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site at true.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A continental breakfast is served and charges are applicable.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are allowed on request.

Languages

English, Spanish, Italian

Year renovated:

2008

Number of floors:

Number of rooms:

200

Former name

hotel fenix gran melia

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.

Review score

Based on 337 verified reviews

9.1 /10

Perfect

90 %

Recommend

Breakfast

7.7/10

Cleanliness

9.1/10

Comfort

9.2/10

Facilities

8.8/10

Free WiFi

8.8/10

Location

9.8/10

Paid Wi-Fi

9.0/10

Staff

9.5/10

Value for money

8.0/10

Pros

Convenient location

Attentive staff

High-class restaurant

Cons

Small rooms

Slow service

based on 2721 reviews

4.5/5

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FAQs

About Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World

Which landmarks are closest to the wonderful Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World?

Guests of the wonderful Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World can visit the public Descubrimiento Garden (just steps from the accommodation), or Plaza de Colon placed 10 minutes' walk away.

Should we expect an airport shuttle to bring us to the wonderful 5-star Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World?

Airport shuttle which will take you to the wonderful 5-star Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World with a 32-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.

Does the Madrid hotel have a car parking on site?

Yes, at the Madrid hotel there are parking spaces provided on site.

Is there any public transport available next to the wonderful 5-star Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World?

Yes, there is Metro Colon bus stop located right near the wonderful 5-star Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World and Serrano metro station set approximately a 5-minute walk away.

Can I eat breakfast at the 5-star Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World?

Yes, guests can enjoy breakfast, served daily in the restaurant of the 5-star Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World.

What payment methods are available in the wonderful 5-star Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World?

At the wonderful 5-star Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World, you can pay using American Express and Visa.

What room types does the hotel comprise?

The hotel provides such room types as Presidential Two-Bedroom Penthouse Suite, Master Two-Bedroom King Suite, and Supreme Connecting King Room.

Does the Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World staff speak foreign languages?

Yes, the staff of the Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World can help you in English, Spanish, and Italian.

Which facilities does the wonderful 5-star Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World provide?

Top locations of the wonderful 5-star Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World include baggage storage and a lobby area, whereas guests' safety will be ensured with a safety deposit box and 24-hour security.

Does the Madrid hotel feature any spa facilities?

Guests of the Madrid hotel can relax with a head massage, a back massage, and a facial massage or facials and a massage treatment offered at a full spa.

Is swimming pool available at the wonderful 5-star Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World?

Yes, the wonderful 5-star Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World features a swimming pool.