Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World Madrid Room photoHotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World Madrid Business photoHotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World Madrid Interior photo

Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World – A Favorite for Families in Madrid

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Check rooms and rates
From$570 /night
Check-in
23Sept
Check-out
24Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Hermosilla, 2, Madrid, 28001
-
Close to El Retiro Park
Perfect
9.0
9.6
/10
4.7
4.6
/5

5-star luxury hotel in Madrid's Salamanca district with exclusive Red Level service

Red Level Service

The Hotel Fenix Gran Melia offers an exclusive Red Level service with a private lounge on the 7th floor. Guests receive separate check-in, complimentary breakfast, and a snack buffet starting at 13:30 daily. Premium spirits including Moët Chandon champagne are freely poured in the lounge.

Dining

On-site dining includes Aduana Restaurant, Zuma Japanese restaurant, and the Fenix Cocktail Bar. In summer, dinner is served on the terrace overlooking Plaza de Colón. The Balmoral bar features professional bartenders who prepare cocktails while guests watch.

Wellness & Fitness

The full-service spa offers Thai wellness treatments and beauty services in dedicated treatment rooms. A fitness center with cardio and strength equipment is available, and spa lounge with relaxation area and massage chair is included. Guests can also use the public bath and sauna facilities.

Rooms & Amenities

The 209 rooms feature classic English-style décor with premium bedding, a pillow menu, and bathrobes with slippers. In-room amenities include a flat-screen TV, iPod station, and private bathroom with two sinks in some room categories. Rooms on the Red Level have access to the exclusive lounge and rooftop terraces.

Location & Attractions

The hotel sits next to Plaza de Colón in the upscale Salamanca district, 300 meters from Colón Metro station. Guests can walk to the Prado Museum, Reina Sofía Museum, and Thyssen Bornemisza Museum within 20 minutes. Serrano street, Madrid's high-end shopping area, is steps from the hotel entrance.

Highlights

Red Level: VIP lounge with breakfast, snacks, and free-flow Moët Chandon

Dining: Three on-site restaurants including Zuma Japanese and Aduana

Rooms: 209 rooms with pillow menu and English-style décor

Wellness: Thai spa treatments and fitness center

Location: 300 m from Colón Metro, walking distance to three major museums

Service: Separate Red Level check-in and dedicated concierge

“In Madrid's upscale Salamanca district, this hotel presents a luxury experience tailored for discerning travelers. I'm particularly impressed by the unique Red Level service, catering to VIP guests with a personalized touch. It's a notable base for cultural exploration, with convenient access to the Prado and Reina Sofía Museums.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Master Suite Terrace Red Level
    2 persons
    90 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
  • Two Bedroom Master Suite Red Level
    2 persons
    123 sq. feet
    2 Single beds
    Air conditioning
    Balcony
  • Supreme Red Level Connecting Room
    2 persons
    66 sq. feet
    2 Single beds
    Air conditioning
    Bathtub
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
September 2026 - September 2027
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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.9/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Locker room
  • Allergy-free rooms
  • Barber shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Private parking is possible on site at EUR 40 per day.

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Fax/Photocopying

Children

  • Video games

Spa & Leisure

  • Spa lounge
  • Facial
  • Beauty treatment
  • Public Bath

Room features

  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Patio
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Bedroom

  • Electric blankets

Media

  • Flat-screen TV
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Curtains
Show more

Dining Onsite

At Hotel Fenix Gran Melia, an enticing array of dining options awaits, blending Mediterranean and international cuisines in settings that radiate warmth and charm. From intimate romantic dinners to lively cocktail hours, each venue invites guests to indulge in authentic culinary experiences that celebrate local flavors.
  • ADUANA

    Mediterranean, International
    Ambiance
    Modern, Romantic
    Key Offerings
    Savor imaginative dishes such as tempura artichokes on pea purée with Ibérico ham and corvina bass with turmeric vegetables. Each plate is a testament to culinary artistry in a setting designed for romance and intimacy.
    Reservation
    Recommended
    Open daily for lunch from 13:30 - 16:00 and dinner from 20:30 - 23:00.
  • FENIX COCKTAIL BAR

    Mediterranean, Traditional
    Ambiance
    Traditional, Modern
    Key Offerings
    Enjoy a sophisticated selection of cocktails and a variety of Mediterranean-inspired small plates during high tea and cocktail hour. The bar's chic atmosphere makes it a perfect spot for relaxation or socializing.
    Reservation
    Not needed
    Open daily from 10:00 until 01:00, later on weekends until 02:00.

Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World Location

Hermosilla, 2, Madrid, 28001
Explore Madrid
Local Highlights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
National Archaeological Museum
National Archaeological Museum
5 minutes' walk
A treasure trove of Spain's history, featuring ancient artifacts and exhibitions with free admission on specific days.
El Retiro Park
El Retiro Park
12 minutes' walk
A sprawling urban oasis perfect for picnics, boating, and scenic strolls, offering beautiful gardens and monuments.
Prado National Museum
Prado National Museum
20 minutes' walk
Home to masterpieces by Goya, Velázquez, and more, this renowned museum offers guided tours and evening visits.
Plaza Mayor
Plaza Mayor
25 minutes' walk
A historic square known for its stunning architecture, street performances, and vibrant atmosphere ideal for people-watching.
Biking in El Retiro
12 minutes' walk
Bike rental services available in the park, providing an exhilarating ride through scenic pathways and beautiful gardens.
Yoga in the Park
12 minutes' walk
Relaxation-focused yoga classes held outdoors, perfect for unwinding amidst nature, with various sessions available.
Tapas Tour
20 minutes' walk
Join a guided walking tour that immerses you in Spain's culinary delights, sampling local dishes at various neighborhood eateries.
Kayaking at Madrid Rio
12 minutes' drive
Thrilling kayaking experience along Madrid Rio, providing rentals and safety gear for an unforgettable adventure on the water.
Epoque by Gran Melia
1 minute' walk
Exquisite dining experience featuring contemporary cuisine with a focus on fresh, local ingredients in a sophisticated setting.
Ten con Ten
4 minutes' walk
Stylish tapas bar known for its vibrant atmosphere, serving creative dishes and a selection of fine wines and cocktails.
99 KO Sushi Bar
1 minute' walk
Modern sushi venue offering a variety of fresh sashimi, rolls, and Japanese dishes, perfect for a casual meal or takeout.
La Nicoletta Castellana
4 minutes' walk
Charming Italian eatery known for its wood-fired pizzas and hearty pasta dishes, with options to accommodate dietary preferences.
Teatro Español
20 minutes' walk
Historic theater showcasing a range of performances, from classical plays to contemporary productions, appealing to all ages.
Café Central
20 minutes' walk
Renowned jazz club with an inviting ambiance hosting live music events, perfect for a cozy night out with friends or loved ones.
Sala BarCo
15 minutes' drive
Trendy bar and concert space that features local bands and DJs, popular among young crowds for its lively atmosphere.
Circo Price
20 minutes' walk
Family-friendly venue offering circus performances and entertainment suitable for all ages, creating a delightful experience.
Tips on navigating the city
  • City Centre
    Madrid 18 min  ·  5000 ft
  • Airports
    Adolfo Suarez Madrid-Barajas (MAD) 31 min  ·  12.7 mi
  • Underground
    Colon 4 min  ·  1000 ft
    Serrano 4 min  ·  1000 ft
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at EUR 40 per day.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A continental breakfast is served and charges are applicable.
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian
Year renovated:
2008
Number of floors:
7
Number of rooms:
201
Former name
hotel fenix gran melia

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 380 verified reviews
9.1 /10
Perfect
90 %
Recommend
Breakfast
7.5/10
Cleanliness
9.2/10
Comfort
9.3/10
Facilities
8.9/10
Free Wi-Fi
8.8/10
Location
9.8/10
Paid Wi-Fi
9.0/10
Staff
9.6/10
Value for money
8.1/10
Pros
Convenient location
Attentive staff
High-class restaurant
Cons
Small rooms
Slow service
Guest reviews
based on 2721 reviews
4.5/5
based on 521 reviews
9.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World
What are the check-in and check-out times at Hotel Fenix Gran Melia - The Leading Hotels Of The World?
Check-in is at 15:00 and check-out is by 12:00.
How far is Hotel Fenix Gran Melia - The Leading Hotels Of The World from the Adolfo Suarez Madrid-Barajas Airport?
The hotel is 25 km from Adolfo Suarez Madrid-Barajas Airport.
What nearby attractions can be visited from Hotel Fenix Gran Melia - The Leading Hotels Of The World?
Nearby attractions include the Prado Museum, Reina Sofía Museum, and Thyssen Bornemisza Museum, all within a short distance.
What dining options are available on-site at Hotel Fenix Gran Melia - The Leading Hotels Of The World?
The hotel features the Aduana Restaurant and Fenix Cocktail Bar, both offering a diverse culinary experience.
Is there a fitness center at Hotel Fenix Gran Melia - The Leading Hotels Of The World?
Yes, the hotel includes a fitness center for guests.
What room amenities are provided at Hotel Fenix Gran Melia - The Leading Hotels Of The World?
Rooms are equipped with flat-screen TVs, air conditioning, premium bedding, and a pillow menu.
Is breakfast available at Hotel Fenix Gran Melia - The Leading Hotels Of The World?
Breakfast is available for an additional charge of 40 EUR.
What types of services does Hotel Fenix Gran Melia - The Leading Hotels Of The World offer for business travelers?
The hotel provides a business center with computers and printing services, along with several meeting rooms.
How far is Hotel Fenix Gran Melia - The Leading Hotels Of The World from the city center?
The hotel is located approximately 1 km from the city center.
What wellness services are available at Hotel Fenix Gran Melia - The Leading Hotels Of The World?
The on-site spa offers treatments including massages and beauty services, alongside a hot tub and sauna.
What languages do the staff at Hotel Fenix Gran Melia - The Leading Hotels Of The World speak?
The staff at the hotel speaks multiple languages to accommodate guests.

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